Privacy Policy

Effective Date: 1 March 2026

Welcome to Nyspins Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone numbers.
Account Data: username, password, transaction history, game preferences.
Financial Data: payment card details, bank account information, billing address.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect your personal data through various methods, including:

When you register an account or update your profile on our website.
When you make deposits, withdrawals, or transactions.
Through your use of our website and games.
Via correspondence with our customer support team.
From cookies and similar tracking technologies.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our services and website.
To verify your identity and comply with legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
To process your deposits, withdrawals, and other transactions.
To communicate with you, including responding to your inquiries and providing customer support.
To send you marketing communications, where you have consented to receive them.
To improve our website, products, and services through analytics and feedback.
To detect, prevent, and address fraud, security breaches, or other illegal activities.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: to provide you with our services as requested.
Legal obligation: to comply with applicable laws and regulations.
Legitimate interests: to improve our services, prevent fraud, and ensure security.
Consent: where you have given clear consent for marketing communications.

5. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities, law enforcement agencies, or other third parties when required by law or to protect our rights.
Affiliated companies within the Nyspins group for operational purposes.

All third parties with whom we share your data are required to keep your information secure and confidential.

6. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure that such transfers are conducted in compliance with UK data protection laws by implementing appropriate safeguards, such as standard contractual clauses or ensuring the recipient is located in a country with an adequate level of data protection.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.

8. Your Rights

You have the following rights under the UK GDPR:

Access: to request a copy of the personal data we hold about you.
Correction: to request correction of inaccurate or incomplete data.
Erasure: to request deletion of your personal data in certain circumstances.
Restriction: to request restriction of processing your data in certain situations.
Objection: to object to processing based on legitimate interests or direct marketing.
Data portability: to receive your data in a structured, commonly used, and machine-readable format.
Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content and advertising. For detailed information about the cookies we use and how to manage them, please visit our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective from the date indicated at the top of this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Nyspins Casino Data Protection Officer
Email: [email protected]
Address: Nyspins Casino, 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit the ICO website at https://ico.org.uk for more information.